Diagnostic Laboratory

MedUSA was able to provide Diagnostic Laboratory with an average of 18 days to payment, over 8,000 tests billed per day, and complete implementation and integration in under 30 days.

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“In my tenure, I hold building a partnership with Med USA as one of my greatest accomplishments!"

Challenges

  • Rapidly expanding testing volume with demand for comprehensive RCM partner
  • Quickly establish cashflow to continue to fund expansion of testing capabilities and throughput
  • Required comprehensive reporting capabilities and need to integrate with accounting system
  • Navigating the regulations of the Public Health Emergency (PHE)
  • Out of network lab reimbursement rates and policies amidst PHE
  • Navigating HRSA for Uninsured patients requiring COVID-19 test

Solutions

To address these challenges, the Diagnostic Laboratory partnered with Med USA for a solution that included our Platinum RCM Service, Business Intelligence Platform, Payer Enrollment, Payer Contracting & Negotiation, and a Dedicated Team.

Overview

  • One of the first high throughput COVID-19 Laboratories to begin testing
  • Needed Payer Contracting and Credentialing with all insurance companies
  • Needed data integration with their proprietary software platform
  • Needed integration with LIS system to be able to scale to anticipated volume

Solutions

  • Med USA – Platinum RCM Service
  • Med USA – Business Intelligence platform
  • Med USA – Payer Enrollment
  • Med USA – Dedicated team

Results

  • Over 8,000 tests billed per day
  • 18 Days average days to payment
  • Custom reporting through Med USA BI Platform.
  • Complete RCM implementation and custom software integration accomplished in under 30 days
  • Immediate submission of payer enrollment applications
  • Dedicated implementation & operations team
  • Submission and payment of both insured & un-insured claims (HRSA)

Average Days to Payment

0

Billed Per Day

0+

Complete Implementation and Integration

Under

0

Days

Testimonials

Professionals like you are talking about Med USA

I have had a great experience working with Med USA. They are always willing to go the extra mile when I need help. They have made our billing processes seamless and helped us earn more revenue than ever before.

Med USA has an experienced team of knowledgeable people dedicated to our account. They are attentive and quick to follow-up when we have questions or concerns. After working with other billing companies, we feel fortunate to have a partnership with Med USA.

Med USA’s team is highly knowledgeable and always pleasant to work with. If you want the full attention of a company with knowledgeable expertise on the revenue cycle management process, I highly recommend Med USA.

We have been using Med USA as our billing service for several years now and it has been one of the best business decisions we’ve made. Not only have our revenues significantly improved, but Med USA is always looking out for our best interests.

I am confident Med USA is helping me collect every dollar possible. Having transparent access to our data has allowed me to have greater confidence in predicting our current and future revenue stream. I would highly recommend Med USA.

We have found Med USA to be a very professional company. They are easy to communicate with, honest, and reliable. They keep an eye on local and federal regulations and help us stay current in the ever-changing healthcare environment.

We have been clients of Med USA for over 43 years and are very satisfied with the service we’ve received. With their transparent processes and the access to data they provide, we have consistently seen increases in our cash flow and revenue since partnering with Med USA.

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