The real benefits of outsourcing patient calls

The real benefits of outsourcing patient calls

Medical practices of all sizes and specialties are discovering the benefits of outsourcing patient phone calls to qualified, highly-trained third-party providers. Offering a simpler way to accept patient payments, resolve payment disputes and answer basic questions,...
Being safe in the cybersecurity age

Being safe in the cybersecurity age

The email address is a familiar one, and it’s got nothing out of the ordinary when you open it. The message is semi-concerning, but you get hundreds of emails a day, and there’s nothing that is getting your inner alarm bells ringing about an issue. That is how they...
Should you join one of the many ACOs out there?

Should you join one of the many ACOs out there?

There is no business that can really chance and pivot at a moment’s notice. And anybody who has worked in the U.S. health care system knows that it is an industry that never pivots at a moment’s notice. Sometimes change can take decades. But one thing that a physician...