How Outsourcing Patient Billing Calls Supports a Strong RCM Program

Every step in the revenue cycle is mission-critical for your practice to get paid, but there’s one process that’s easily overlooked when your billing team is overworked: Patient payments. Following up on outstanding balances is tedious and consumes valuable time that your staff needs to complete other tasks. However, patient collections are vital to your…

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Best Practices for Patient Eligibility Verification

Healthcare administrators discussing data on a clipboard

As any practice administrator knows, the process of getting paid starts far before the patient steps foot in the office. What some fail to see is the critical importance of the first step in the revenue cycle: patient eligibility verification. Without a foolproof process in place, even the smallest documentation error or verification oversight may…

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