Practice/Group Management Tips

Revenue cycle management (RCM) is a massive challenge for any healthcare organization to tackle, but behavioral health practices face even greater hurdles on the path to success. Unlike many medical specialties, behavioral health is a complex niche with variable payer involvement and unstandardized billing practices. In addition to the challenge of getting your practice paid,…

Every step in the revenue cycle is mission-critical for your practice to get paid, but there’s one process that’s easily overlooked when your billing team is overworked: Patient payments. Following up on outstanding balances is tedious and consumes valuable time that your staff needs to complete other tasks. However, patient collections are vital to your…

As any practice administrator knows, the process of getting paid starts far before the patient steps foot in the office. What some fail to see is the critical importance of the first step in the revenue cycle: patient eligibility verification. Without a foolproof process in place, even the smallest documentation error or verification oversight may…

In recent years, remote patient monitoring (RPM) has become increasingly prevalent. It is no surprise, as this technology enhances the patient care experience while allowing monitoring outside of a traditional clinical setting. RPM also has the potential to reduce healthcare delivery costs, which makes care more accessible overall. Remote patient monitoring is especially beneficial for managing chronic…

Credentialing is key to creating a successful healthcare practice. Credentialing, in a nutshell, is the process of verifying that a healthcare provider is qualified to provide medical services. This process includes checking that providers have the required education, training, residency, licenses, and specialty certificates to do their job. Credentialing is crucial to creating a successful practice…