Measuring RCM Success: 3 Proven Strategies for Evaluating the Effectiveness of Your Current Revenue Cycle Processes

In today’s competitive healthcare environment, understanding the effectiveness of your practice’s revenue cycle process is crucial for maintaining financial health and operational efficiency.  Whether managing small practices or large healthcare systems, a well-optimized revenue cycle can significantly impact your organization’s bottom line, ensuring you collect more revenue faster and sustain growth.1 Yet many practices face…

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How Business Intelligence Transforms Healthcare Practice Revenue

Informed decision-making is a key component of revenue cycle success in any healthcare organization, from laboratories and urgent care centers to behavioral health and orthopaedic practices. However, making the smartest business decisions requires full disclosure to all of your practice data.  The challenge for many practices is accessing the most up-to-date information about financial performance,…

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How to Maximize Billables From Telehealth Visits

A telehealth provider working with a patient on a laptop

Telehealth visits have exploded in popularity since the COVID-19 pandemic, with post-pandemic utilization holding steady at a higher rate than pre-pandemic levels.1 What began as a stop-gap measure to continue providing care during nationwide lockdowns has quickly become a mainstay in the U.S. healthcare system. However, practices offering telehealth now face a new challenge: driving…

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5 Steps to Streamlining Your Billing Process for Patients

In today’s rapidly evolving healthcare landscape, medical practices are faced with the challenge of managing an increasingly complex patient billing process. As patient volumes and regulatory requirements continue to grow, healthcare providers are seeking innovative ways to streamline their billing operations and simplify patient invoicing. According to a 2023 survey from Bain & Company and…

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Best Practices for Ensuring Compliance in Healthcare Billing

Two healthcare professionals having a discussion while looking at a clipboard

Optimizing billing, coding, and A/R management workflows is crucial to the success of any healthcare revenue cycle. However, tying together each function is one vital component that can make or break your bottom line: compliance. Despite best efforts, many billing teams struggle to appropriately code and bill for complex charges while balancing the countless other…

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A Practice Roadmap for Orthopaedic Revenue Cycle Management

A doctor using a laptop

Revenue cycle management (RCM) is the backbone of practice success. However, the revenue cycle is notoriously difficult to manage and optimize in orthopaedic practices, with threats to revenue growth hiding around every corner. Shielding your bottom line from revenue loss is no simple task, but the best place to start is an end-to-end assessment of…

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5 Crucial Steps for Optimizing Behavioral Health Practice Revenue Cycle Management

Revenue cycle management (RCM) is a massive challenge for any healthcare organization to tackle, but behavioral health practices face even greater hurdles on the path to success. Unlike many medical specialties, behavioral health is a complex niche with variable payer involvement and unstandardized billing practices. In addition to the challenge of getting your practice paid,…

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How Outsourcing Patient Billing Calls Supports a Strong RCM Program

Every step in the revenue cycle is mission-critical for your practice to get paid, but there’s one process that’s easily overlooked when your billing team is overworked: Patient payments. Following up on outstanding balances is tedious and consumes valuable time that your staff needs to complete other tasks. However, patient collections are vital to your…

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Best Practices for Patient Eligibility Verification

Healthcare administrators discussing data on a clipboard

As any practice administrator knows, the process of getting paid starts far before the patient steps foot in the office. What some fail to see is the critical importance of the first step in the revenue cycle: patient eligibility verification. Without a foolproof process in place, even the smallest documentation error or verification oversight may…

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Is Your Billing Process Driving Patients Away?

It’s no secret that a disjointed billing process can wreak havoc on your bottom line, but have you considered how a poor billing process also affects your patients? According to the 2021 Healthcare Consumer Experience Study, your patients are more aware of your billing inefficiencies than you may think. Among the 1,500+ patients surveyed, 93%…

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